About Smartbooks Cloud Solutions
Smartbooks is a web-based application, hosted on Amazon Web Services that provides a seamlessly integrated platform to help small and mid-size companies run their business.

Aside from the robust yet user-friendly features and readily available tax reports in DAT file format, Smartbooks takes pride in its growing number of accounting partners and strategic partnership with Fasttrack Solutions who provide advisory and support to businesses.

  

Secured Hosting Platform
Smartbooks Cloud Solutions resides on Amazon Web Services (AWS), a well-recognized information security management system (ISMS) compliant with ISO/IEC 27001:2013. It provides secure, high-performing, resilient, and efficient infrastructure for your application as Smartbooks Cloud Solutions sits in their servers in Asia.

AWS offers world-class security experts to monitor infrastructure and maintain your broad selection of innovative security services, which can help you simplify meeting your own security and regulatory requirements. AWS has published a whitepaper that discusses infrastructure and security. This includes:

• Security of the AWS Infrastructure
• Security Products and Features
  • Infrastructure Security
  • Inventory and Configuration Management
  • Data Encryption
  • Identity and Access Control
  • Monitoring and Logging
• Security Guidance
• Compliance

With AWS hosting, Smartbooks Cloud Solutions adheres to Service Organization Control, a relevant report to examine withTrust Services Criteria for Security, Availability, and Confidentiality.

Data Protection and Privacy
In addition to hosting platform security, Smartbooks Cloud Solutions relies on advanced security and provides multiple layers of protection to safeguard your financial data and personal information. We take all reasonable precautions to protect it from unauthorized access, modification, or disclosure. Your personal information is stored on secure servers with Secure Socket Layer (SSL) Certificates issued by a leading certificate authority, Cloud Flare Inc.. With password-protected login, firewall-protected servers, and the same encryption technology (128 bit SSL) used by the world’s top banks, we have the security elements in place to give you peace of mind.

Data Encryption
All data between you and Smartbooks Cloud Solutions are encrypted with industry-standard TLS (Transport Layer Security) to ensure privacy and security of personal and financial information. The data is also encrypted as it is stored on our servers and during data transfer.

Security Monitoring
Smartbooks Cloud Solutions Security Team constantly monitors security systems like firewall, free trial logs, notifications, and alerts from all systems to identify and manage threats.

Network protection
Smartbooks Cloud Solutions has multi-layers of security and controls to protect access to and within the environment, including firewalls, intrusion protection systems, and network segregation. The System is configured, monitored, and maintained according to industry best practice. We partner with industry-leading security vendors to leverage their expertise and global threat intelligence to protect our systems.

Access Control
Smartbooks Cloud Solutions is flexible in granting the right to access and use the System via the website according to the particular user roles available to You, either limited access or professional access. The subscriber determines who is/are the user/s and what level of user access to the relevant company and System that the invited user has.

Each person you invite to use the System must create a unique password. Smartbooks Cloud Solutions also offers approval permission that lets you limit the access privileges of each user.

Smartbooks Cloud Solutions Support Team cannot access your information unless you invite them to help.

User Authentication
Smartbooks Cloud Solutions provides standard access to the application through a username and password. Also, we have an alphanumeric password and rotational password to give a second layer of security for your account.

Audit Trail History
Smartbooks Cloud Solutions has audit trail features, which a user cannot turn off. They record every login to the service and any transaction or reversal made to every financial transaction. So nothing can happen to your records without you or your accountant knowing about it.

Daily Backup
Smartbooks Cloud Solutions automatically backups your data every midnight. You get the convenience of automatic offsite storage without the extra effort and cost of creating and managing physical backup copies on your own. Should the unexpected ever happen to your System, all of your data will still be instantly accessible to you from any computer connected to the internet.

However, we advise users to maintain copies of all data input into the System (e.g., source documents, supporting records, report printouts, etc.). Smartbooks adheres to its best practice policies and procedures to prevent data loss, including a daily system data backup regime.

Disaster Recovery
Smartbooks is a cloud-based solution that has been available more than 99.8% of the time for the past four years. We rely on Amazon Web Services. Even if one server becomes impacted or unavailable, your service will probably not be affected because they have multiple data centers. This means that you can access your data online no matter where you are or what you are doing.

User Responsibility
With the increasing and evolving cyber-attacks, we encourage our users to be vigilant. Transmission of personal information over the internet is at your own risk. You should only enter, or instruct the entering of, personal information to the System within a secure environment.

We will advise You at the first reasonable opportunity upon discovering or being notified of a security breach where Your personal information is lost, stolen, accessed, used, disclosed, copied, modified, or disposed of by any unauthorized persons or in any unauthorized manner.

Smartbooks follow a strict set of guidelines and practices to protect all of your private information. We do not sell, rent or share your information with third parties for their promotional use.

For full disclosure of our privacy practices, please contact our Sales Team to read our Privacy Statement.

Trademark List

The list below features GreenStar BPO Services, Inc.’s trademarks and associated logos. Please refer to the succeeding Trademark and Copyright Usage Guidelines for more information on the proper use of these assets. Generally, GreenStar BPO Services, Inc. trademarks may be featured and/or referenced in word form only. Logos associated with GreenStar BPO Services, Inc. trademarks, including those featured below, may be copyrights of GreenStar BPO Services, Inc. and may not be used without a license or a fully executed Permission to Use Copyrighted Works Form. For more information on how to use GreenStar BPO Services, Inc.’s trademarks, please contact us at inquiry@smartbooks.ph.

The absence of a trademark or logo from this list does not constitute a waiver of GreenStar BPO Services, Inc.’s trademark or other intellectual property rights concerning that mark or logo.

$martbooks® / smartbooks.ph®
GreenStar BPO Services, Inc.®

Trademark and Copyright Usage Guidelines

GreenStar BPO Services, Inc. counts its Intellectual Property, including its brand names, logos, videos, website content, and other matter protectable under trademark or copyright law, among its most valuable assets. Protecting these Intellectual Property assets is a priority for GreenStar BPO Services, Inc. These guidelines reflect the established Intellectual Property rights of GreenStar BPO Services, Inc. and are intended for its partners, customers, developers, consultants, publishers, and/or any third party wishing to use any Intellectual Property asset owned by or conflicting with rights of GreenStar BPO Services, Inc. in any promotional, commercial, educational or reference material. GreenStar BPO Services, Inc. requests you carefully review and follow these guidelines before using any GreenStar BPO Services, Inc. brand name, logo, video, website content, other matter which may conflict with any GreenStar BPO Services, Inc. asset protectable under trademark or copyright law. By following these guidelines, you help GreenStar BPO Services, Inc. protect its valuable Intellectual Property assets, preserve the integrity of its corporate identity and strengthen its brand equity and recognition.

What Is a Trademark?

Copyrights are exclusive rights to original works, including certain original written material, pictorial and graphical work, audiovisual work, and computer programs. The owner of a copyright has the right to exclude any other person from reproducing, displaying, distributing, creating derivative works, performing, or otherwise using the original work. Copyrights owned by GreenStar BPO Services, Inc. include its logos, website designs and content, videos and other promotional materials, and its proprietary code. You may not use any copyright asset owned by GreenStar BPO Services, Inc. without a license or a fully executed permission form. The Permission to Use Copyrighted Works form can be found here. If you have questions about the copyright guidelines herein, please contact us at inquiry@smartbooks.ph.

General Guidelines

These general guidelines are not intended to be an exhaustive list of GreenStar BPO Services, Inc.’s copyright and trademark rights. GreenStar BPO Services, Inc. reserves all rights in its Intellectual Property assets, including rights not expressly reflected herein. The goodwill derived from your use of a GreenStar BPO Services, Inc. trademark under license or any GreenStar BPO Services, Inc. guideline inures solely to GreenStar BPO Services, Inc.’s benefit.

If you have a business relationship with GreenStar BPO Services, Inc., you may have received additional guidelines outlining prohibited and permitted uses of GreenStar BPO Services, Inc. trademarks and copyrights, including written requirements for the size, typeface, colors, and other graphical characteristics for each. Any such additional guidelines merely supplement and do not replace these general guidelines. GreenStar BPO Services, Inc. requires you to abide by these general guidelines as well as any and all applicable supplementary guidelines.

Permitted Use of GreenStar BPO Services, Inc. Trademarks and/or Copyrights

You may use a GreenStar BPO Services, Inc. trademark(s) in word form only to describe accurately how your products or services relate to our products, so long as you observe these guidelines and it is clear that your products and services are not offered, sponsored or endorsed by GreenStar BPO Services, Inc.

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As much as practicable, GreenStar BPO Services, Inc. trademarks should be used as adjectives, followed by the generic category name of the product or service each mark modifies, e.g., GreenStar BPO Services, Inc. system. Do not use GreenStar BPO Services, Inc. trademarks as nouns or verbs.

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Always feature any GreenStar BPO Services, Inc. trademark in word form only, as it appears in the GreenStar BPO Services, Inc. trademark list. Do not shorten or abbreviate any GreenStar BPO Services, Inc. trademark or use any GreenStar BPO Services, Inc. trademark in plural or modified form.

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You may only use GreenStar BPO Services, Inc. logos under license or other contractual permission or where a specialized logo has been assigned to you to designate your business relationship with GreenStar BPO Services, Inc. Use of logos under these limited circumstances shall not deviate from the form and extent of permission granted to you.

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When referencing a GreenStar BPO Services, Inc. trademark in text, it must be distinguishable from the surrounding text in some manner. Acceptable ways to do this include capitalizing the GreenStar BPO Services, Inc. trademark, enclosing it in quotes, and/or using a different typographic style, color or font for the trademark.

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Where your reference to a GreenStar BPO Services, Inc. trademark is primarily intended for a Philippine audience or will be distributed through a Philippine website, publication, or trade show, include the ® or TM symbol associated with the mark(s) at issue, as reflected in the GreenStar BPO Services, Inc. trademark list. The ® or TM symbol need only be used on your first or most prominent reference to a GreenStar BPO Services, Inc. trademark. Do not include any symbol after a GreenStar BPO Services, Inc. trademark(s) if your publication is intended for use/circulation outside the Philippines.

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When referencing a GreenStar BPO Services, Inc. trademark in any website, publication, or other promotional material in the Philippines and abroad, you must always include appropriate trademark attribution language for the GreenStar BPO Services, Inc. mark(s) you reference. Unless otherwise provided for in your license and/or contractual permission, the following is the recommended trademark attribution: Smartbooks is a trademark of GreenStar BPO Services, Inc. and are used here with permission.

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Where you have been granted permission to use a GreenStar BPO Services, Inc. logo, video or other copyrightable work owned by GreenStar BPO Services, Inc., you must always include appropriate copyright attribution language. Unless otherwise provided for in your license and/or contractual permission, the following is the recommended copyright attribution: © 2016 GreenStar BPO Services, Inc., Inc. All rights reserved. [Insert description of copyright matter (e.g., Smartbooks Corporate Logo, or Smartbooks instructional video)] used here with permission.

Prohibited Use of GreenStar BPO Services, Inc. Trademarks and/or Copyrights

You may not incorporate a GreenStar BPO Services, Inc. trademark or logo in your company’s name, app name, publication title, conference title, website name, or domain name without GreenStar BPO Services, Inc.’s express, prior written permission, which may require a license agreement. Except as otherwise contractually provided, GreenStar BPO Services, Inc. reserves the right to withdraw any such permission at any time.

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You may not use any misspelling, phonetic equivalent, or trademark that rhymes with or sounds like any GreenStar BPO Services, Inc. trademark in your company’s name, app name, publication title, conference title, website name or domain name, or otherwise gives the impression of affiliation with or endorsement by GreenStar BPO Services, Inc. (e.g., a name or brand that may be confused as being a part or extension of a GreenStar BPO Services, Inc. trademark “Family” as outlined in its trademark list). You may not use abbreviations or foreign language translations of GreenStar BPO Services, Inc. trademarks.

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You may not use company names, brand names, website addresses or domain names that combine a GreenStar BPO Services, Inc. trademark with other words, terms or trademarks or which otherwise give the impression of affiliation with or endorsement by GreenStar BPO Services, Inc. For example, you may not register and/or use as your domain name/website address or name your product “XYZ Smartbooks.”

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You may not purchase any GreenStar BPO Services, Inc. trademark as an ad word or advertising key word from any search engine, social media forum, or other online venue without express written permission from GreenStar BPO Services, Inc., which permission may be withdrawn if you violate these guidelines or any supplementary guidelines which may apply to you.

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You may not display or otherwise use or incorporate any GreenStar BPO Services, Inc. logo, design, website content, video, testing material, or any other trademark or copyright asset of GreenStar BPO Services, Inc. on your website, social media forums, marketing collateral, any publicly facing presentation materials, other promotional materials, or otherwise in connection with your products or services without a license or fully executed permission form.

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You may not modify or alter any GreenStar BPO Services, Inc. logo, design, or other trademark or copyright asset in any manner or incorporate any GreenStar BPO Services, Inc. logo, design, or other trademark or copyright asset in your own company logo or product logo, except under license.

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You may not use typestyles for your company name or product name that look like those of GreenStar BPO Services, Inc.’s trademarks and/or copyrights and create the potential impression of an association between GreenStar BPO Services, Inc. and your company. You may not use logos or designs that incorporate design elements of or look similar to those of GreenStar BPO Services, Inc.

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You may not use GreenStar BPO Services, Inc.’s trademarks and/or copyrights in a disparaging way or in any way which dilutes, tarnishes or otherwise conflicts with GreenStar BPO Services, Inc.’s ability to use and/or enforce its trademarks, even if such use is under license.